What are Managed IT Services?
You need employees to be able to use their computers to make the company money. You also need support when something doesn’t work as expected.
Downtime Costs Businesses Money!
Managed IT Services limits risks. Managed IT Services gives you control over your business.
Let’s use a car as an example.
- Why do you change the oil?
- This preemptive maintenance extends the life of the engine. A small cost can save you a huge repair bill in the future.
- Why do you change the brakes?
- So you can stop in a safe manner. You don’t want to wait until the brakes fail before replacing them.
- Why do you change the tires before they are bald?
- You want to be able to stop in all conditions. Also a tire blowout can leave you stranded. This costs you time as well as money.
Managed IT Services are the same thing.
Regular maintenance keeps business operations running as smoothly as possible. Replacing employee computers before they get slow, or fail, keeps your staff working so they can make the company money. Replacing servers (or other large expenditure projects) can be planned so they do not fail at critical times. Would you take a 1000 mile family road trip in a 1960s car? Not if you want to make sure there are no issues on the way. That 5-10 year old server has an end of life.
Sometimes things break. You want to have a great computer mechanic available to fix your issues as fast as possible. Managed IT collects diagnostic information from your computers, servers, and network. This allows technicians can have data to fix problems as fast as possible. Sometimes, problems are fixed before you or your employees know they are happening. This gets your employees back to doing their jobs quickly.
Free Technology Planning Session
A short meeting to discuss your technology business risk and set you up on the best path for success. Fill out the information on the right to get scheduled.
Cincinnati IT Services by A Cincy Company
Cincinnati businesses have a lot of options when it comes to information technology support services. However, not all providers are created equal. 4BIS Cybersecurity and IT Services is a local Cincinnati company built by local people to support your business with a full range of outsourced technical support offerings.
From data backup and recovery to security and disaster prevention, 4BIS has the experience and expertise to keep your business IT needs running smoothly. In addition, 4BIS offers 24/7 support and monitoring, so you can rest assured that your needs are always taken care of.
Whether you’re looking for comprehensive support or need a little help with your on-site IT services in Cincinnati, 4BIS is the local expert that you can trust.
Call 4BIS Cybersecurity and IT Services for IT Support
Cincinnati is a great city for businesses. The cost of living is relatively low, the workforce is highly educated, and plenty of resources are available for growing companies. Growing Cincinnati companies and small businesses benefit the most from outsourced IT. Outsourcing your IT Services and IT Support to a company like 4BIS Cybersecurity and IT Services allows your growing business to focus its resources on your key services and not technology.
The fact is that IT Services Operations when managed correctly, focus on one thing: the end user. Your IT environment exists to support the people that depend on technology to make your business work.
4BIS is a Cincinnati IT services company that you can trust to manage your technology in a way that puts your people first. We’re certified and professional, but we’re also affordable and committed to your success. If you are unimpressed with your managed service provider & current IT company or just need a higher level of support
Call 4BIS today for service requests and to see the difference that we can make by properly supporting your IT needs.
Schedule a Quick Meeting with 4BIS
With a quick discovery call, we can
- Listen to your IT challenges and your growth plans
- Discuss our relevant managed service offerings
- Determine if 4BIS Cybersecurity and IT Services is a good fit for your business
- Determine if you’d benefit from a thorough IT and security assessment
How 4BIS Can Help With Your Cincinnati Business IT Services
Cincinnati IT service providers are plentiful in Southwestern Ohio and Northern Kentucky. Many of these companies can provide some level of support for your computers and network, but are they a good fit for your business? How can you ensure you are getting the right partner to meet your needs? Here are four tips:
- Make sure the company is experienced and has a good reputation. Check Google reviews.
- Ask the company for references and check them out. Call their existing support clients for feedback.
- Make sure the company is a good fit for your business by asking them questions about your specific needs.
- Get a written agreement from the support company that outlines what they will do for your business.
At 4BIS, a leading IT company in Cincinnati, we are committed to going beyond the standard offerings of typical IT service providers.
Our diverse IT services offered range from comprehensive network support to customized software solutions, all designed to meet the unique needs of your business. We utilize top-tier ITSM tools as part of our management process to ensure you receive high-quality and seamless IT support, enhancing productivity and safeguarding your vital data.
Our service catalog is specifically tailored to suit the needs of a wide range of businesses in Cincinnati. With robust ITSM software at the heart of our operations, our dedicated team adeptly handles every aspect of service management ITSM. Our expertly orchestrated ITSM processes ensure that you have reliable service delivery at all times.
Furthermore, our incident management protocols are designed to minimize downtime and maintain business continuity. When it comes to managing your IT environment, our mission is to provide you with service that not only meets but exceeds your expectations. Choose 4BIS as your partner for unparalleled IT services in Cincinnati.
IT Services Includes With Your Outsourced IT Solutions
Managed IT services and support companies offer similar services, but the level of skill and expertise vary greatly. The services typically include file backup and recovery, data security, help desk support, and network monitoring.
Like any other service you get for your business, the quality of the process, systems, and people that go into delivering the service will vary from company to company. Even though the services look similar on the surface, what you pay for and what you get will be different based on who you partner with.
How To Pick The Right IT Services Company for Your Cincinnati Business
It really comes down to three things: reputation, experience, and customer service.
- Start by doing some research and reading online reviews.
- Then, contact each company and ask them questions about their experience and what sets them apart from their competitors.
- Finally, pay attention to how they treat you during the sales process. The best IT companies will make you feel like a valued customer from the very beginning.
Once you’ve narrowed your choices, it’s time to start talking price. Be sure to get a detailed breakdown of all the costs associated with each company’s offerings. This way, you can compare apples to apples and ensure you’re getting the best value for your money.
At 4BIS Cybersecurity and IT Services, we are proud to offer comprehensive IT outsourcing solutions that include all of the services mentioned above and more. We have over 20 years of experience in the IT industry, and our team is passionate about providing top-notch customer service. We’ll work with you to create a customized IT solution that meets your specific needs and budget and the best Cincinnati Service you can find.
“We were so impressed and THANKFUL to work with 4BIS. The team was professional, knowledgeable, and solution-oriented. Their integrity was awesome. I strongly recommend them.”
Brad Mitchell
4BIS Customer
IT Services Provided By 4BIS
Managed Services
4BIS Cybersecurity and IT Services offer your business a level of protection, support, and peace of mind that is unrivaled. We specialize in helping companies throughout the greater Cincinnati area achieve prosperity by navigating today’s complicated online and cybersecurity landscape.
Whether you have five employees or 500, two computers or 25 servers, we can tailor an IT management strategy to fit your organization perfectly. And, because we understand that every business has different needs and budget constraints, we will always find the most cost-effective way to provide the ideal level of IT support services.
Assisting Your In-house IT Departments
Businesses of all sizes need reliable IT support, but small and medium-sized businesses often don’t have the internal resources to meet all their IT needs. That’s where co-managed IT comes in.
Co-managed IT is a service model in which an external provider partners with an organization’s internal IT team to deliver comprehensive IT support. This arrangement can provide a number of benefits for businesses, including access to more resources, improved service quality, and increased efficiency.
In addition, co-managed IT can help to free up internal staff so that they can focus on more strategic initiatives. If your business is looking for a way to improve its IT support, co-managed IT may be the right solution.
Assisting With Business IT Projects
At 4BIS, we believe every company deserves access to quality IT support. That’s why we offer a wide range of outsourced services, from consulting and project management to product development and implementation.
Our Cincinnati IT projects group is dedicated to helping our clients succeed. We take the time to understand your unique needs and goals and work closely with you to develop a plan to help you achieve them. We also provide ongoing support and training so that you can continue to use our products and services effectively. When you partner with 4BIS, you can ensure you’re getting the best possible service.
Harnessing the Power of ITIL Processes for Your Business
4BIS is a pioneer in delivering high-end Cincinnati IT services that incorporate advanced knowledge management systems. Our comprehensive approach to problem management ensures that any issues you encounter are not only resolved efficiently, but also recorded and analyzed for future prevention.
Understanding the importance of configuration items, our team meticulously maintains a structured inventory of your IT assets and their relationships, assisting in identifying potential vulnerabilities and enhancing system optimization. Our ITIL processes are designed to align IT services with your business needs, promoting growth and operational excellence.
To add another layer of protection, our backup services ensure that your crucial data is safe and recoverable, providing you with peace of mind while you focus on your business goals.
Supporting Your Cincinnati Business IT Infrastructure
4BIS’s Managed IT Infrastructure Services team has the experience and expertise to help your business manage its distributed and hybrid IT environment effortlessly.
We leverage our tried-and-tested transition process to provide reliable systems support services that won’t impact your operations or service levels negatively.
Once we reach steady-state operations, we continuously carry out service improvement plans and initiatives alongside support for technology transformation projects. In other words, you can rest assured that your IT infrastructure is in good hands when you partner with us!
Providing Help Desk Support To All Your Staff
4BIS offers comprehensive Help Desk Support for small businesses, medium-sized businesses, and large requiring full or part-time support desk services, application help desk support, customer service desk, or full-blown technical service resource centers. No matter what type of service help desk functions you need, we can provide you with a complete and tailored turnkey solution to meet your specific needs.
Much more than a traditional IT support desk, the 4BIS IT Support and Service Desk is staffed with local Cincinnati-based certified IT professionals, available to you 24x7x365. Our help desk is supported by our world-class IT infrastructure and technology resources.
Lightning fast remote support means a technician can be fixing your employees problems faster than an on-site tech could cross the building.
Protecting Your Data, Network, and Staff
At 4BIS, we understand the importance of cybersecurity. In today’s digital world, sensitive information is often stored online or in applications, making it vulnerable to attack. That’s why we provide comprehensive and scalable cybersecurity solutions to protect your data.
Our business cybersecurity solutions include firewalls, intrusion detection and prevention systems, and data encryption. We also offer managed security services to help you monitor and respond to threats.
With 4BIS, you can rest assured that your data is safe.
Making Sure Your Cincinnati Businesses Isn’t Vulnerable
The need for strong cybersecurity measures has never been greater as the world increasingly relies on technology. Unfortunately, many businesses are unaware of the vulnerabilities in their systems. A vulnerability assessment can help to identify these weaknesses and point the way toward strengthening your cyber security.
Here at 4BIS, we use advanced vulnerability assessment tools to perform an internal and external scan of your environment. This allows us to pinpoint areas where your system is vulnerable and recommend steps that you can take to mitigate the risks. As a result, you will be able to sleep soundly, knowing that your business is protected from cyber threats.
“AWESOME service for over 30 years! 10 stars!!!!!”
Kim Walton
4BIS Customer
Cincinnati Cloud Services
Cloud computing is one of the most transformative technologies to come along in recent years. And at 4BIS, we are experts in harnessing the power of the cloud to benefit our clients. We can craft a cloud computing network that will improve every aspect of your business.
By integrating all of your technology into a cohesive whole, we can boost your data storage and computing power, maximizing your efficiency and increasing your bottom line.
We partner with Microsoft and other leading cloud providers. We leverage dedicated servers that are always available to keep your business running smoothly. And with our IT support team, you can be sure that you’re always making the most of the latest cloud technology.
Contact us today to learn more about how we can help your business thrive with cloud computing.
Microsoft 365 Support & Services
4BIS can help you make the most of Microsoft 365, delivering solutions that optimize business processes and enhance employee productivity. Our team has extensive experience in implementing and configuring Microsoft 365, so we can tailor it to your specific needs.
We can help you set up collaboration and information-sharing solutions, document management, business process automation, and more. And because we’re a cloud-based platform, you can access your data anywhere, anytime. So if you’re looking to get the most out of Microsoft 365, 4BIS is the perfect partner for your Cincinnati business.
Microsoft Azure Support
Looking for expert Microsoft Azure support in Cincinnati? Look no further than 4BIS. Our Azure consultants have the knowledge and experience to help you take full advantage of all this robust cloud platform has to offer. We can help you with everything from cloud migration and implementation to ongoing management and troubleshooting.
So whether you’re just getting started with Azure or you’re looking to optimize your current setup, we can help. Contact us today to learn more about our Microsoft Azure support services.
Business Telephone Services
For businesses large and small, an effective phone system is essential for maintaining good communication with customers, vendors, and employees. However, traditional business phone systems can be very expensive to install and maintain.
4BIS provides an alternative that is much more affordable and easy to use. With 4BIS, you can dramatically lower your phone costs while still enjoying all the features and flexibility you need. In addition, Skynet’s business phone solutions enable you to enhance communication and collaboration within your organization.
Whether you’re looking for a simple way to save money on your business phone bills or you need a more robust system that can accommodate your growing company, 4BIS has a solution that will meet your needs.
4BIS is the Cincinnati IT Company You Can Trust
Local Businesses in Cincinnati have great things to say about 4BIS.
“4Bis is responsive and works hard to get me back online ASAP. They do not hesitate to bring another team member in to get to the root of the issue. They are great about answering additional questions that do not always relate to the problem at hand. Thanks, team 4Bis!”
Jamie McAlpin
4BIS Customer
We Provide IT Support to Businesses Of All Shapes & Sizes
We provide services to different types of businesses, including:
- Small Businesses – We understand the challenges faced by small businesses when it comes to IT support. That’s why we offer affordable, comprehensive IT support packages that are designed specifically for small businesses.
- Medium-Sized Businesses – Medium-sized businesses have different IT needs than small businesses, and 4BIS can tailor our IT support services to meet those needs.
- Large Enterprises – 4BIS has the resources and expertise to support large enterprises with all their IT needs.
No matter what size or type of business you have, 4BIS can provide the IT support you need to help your business succeed. Contact us today to learn more about our IT support services.
Call 4BIS For A People-First Approach to Technology
Call 4BIS today at (513) 494-4444 or email us at info@4bis.com to see how we can help your Cincinnati business with all of your IT needs.
